We owe our success to a very straightforward idea — sell only high quality windows, doors, and siding at low discount prices while providing outstanding customer service. This is our commitment to our customers. In 1984 in Denver Colorado, Discount Windows & Siding, INC (DWS) began practicing this approach as a small family owned and operated business. Founded as a place where homeowners and do-it-your-selfers could purchase a wide variety of new and replacement windows, entry doors, and siding products without the hassle of high pressure in-home sales presentations and the high prices and gimmicks that accompany them. At DWS there is, and never has been, any pressure to buy and we give free estimates in writing.
In 1992 we moved to our current high visibility location at I-70 and I-25 and began to warehouse thousands of windows that we purchase at deep discounts and then pass the savings on to our customers. Custom window ordering and installation by this time was also a cornerstone of our business. We began ordering factory direct to receive the lowest possible pricing allowing us to aggressively discount and provide amazing value to all of our customers.
Today, over 100,000 satisfied customers latter, we are still family owned and operated. We are now the largest stocking window store in the Rocky Mountain region with thousands of energy efficient windows, patio doors, specialty windows and much more in stock every day. We continue to custom order factory direct from quality manufacturers what we do not have in our store. We now serve the entire Colorado front range and Summit County. We offer turnkey installation services to our customers that want that while still providing free expert advice and know-how to the do-it-yourselfers.
From our founding in 1984 until present day, providing outstanding customer service has been integral to our success.
Many companies pay lip service to providing great customer service but here at Discount Windows & Siding, INC. we take pride in delivering excellent customer service to everyone we work with. We know that satisfying customers is not only the right way to do business but leads to referrals which account for over half of our new customers.
Great customer service at Discount Windows & Siding, INC. begins with learning all we can about your project. Listening to you, the customer, about your goals and preferences for a project. Then we draw on our considerable experience to offer solutions that achieve the results you desire while respecting your budget. Once you buy from DWS we make sure everything stays on schedule, that you remain informed, and that ultimately you are satisfied with the work that we perform.
Our A+ Better Business record with multiple Gold Stars is proof that we deliver on our promise — sell only high quality windows, doors, and siding at low discount prices while providing outstanding customer service.